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Frequently Asked Questions

Should I commission a drawing?

How much does a portrait cost?

Every portrait is bespoke and with so many possible variations, accurate prices are given by quotation. Variables that affect the cost of a commission include: portrait size; how many subjects are in the drawing; framing; if professional Giclée prints are included; and postage.

The following are included with each portrait for no extra cost:

  • Beautiful time-lapse video of the drawing process
  • Archive quality mount
  • Gift-wrapping of the finished drawing
  • Postage to UK mainland

Prices for a portrait of a single subject posted to the UK start from £349 for an A6 pet portrait and £429 for an A6 miniature of a person.

Join Emma’s mailing list for a discount code and to be kept up-to-date on special offers.

How long will my portrait take to arrive?

Emma can discuss lead times with you directly and is also happy to discuss any deadlines you may have. The approximate arrival date of your commission will be confirmed before drawing work even begins!

If you have a tight deadline that can’t be met Emma is able to provide a gift certificate which can be purchased directly through the shop. The gift recipient can then commission their portrait at a later date.

As an approximation, allow at least a month for your commission to arrive. Depending on the size of your commission, it may take between a couple of days and several weeks for the drawing process. Framing will add a few more days onto this, and then postage in addition to that (the further away from the UK you are based, the longer postage will take!).

What if I don’t like the finished drawing?

Emma will work with you from the very beginning of the commission process, firstly picking out the perfect photo with you. If you like the photo in question, then you will love the finished drawing as it will resemble it closely. Emma sends regular photo updates throughout the drawing process so you can watch your commission come to life, and she can discuss any questions or concerns you may have as the drawing unfolds.

Because the commissioning process involves regular updates from Emma, you can be confident throughout that you will be thrilled with the end result!

What if I change my mind?

Once payment has been made, Emma will confirm that you are happy for her to start work on your commission before drawing begins. Before work has begun Emma is able to give you a full refund! If you change your mind after drawing has begun, Emma is able to give you a partial refund, depending on how much time has been spent on the drawing.

Emma is not able to accept returns. However if you are unhappy with your portrait for any reason she will work with you until you are happy with the end result!

Why should I commission a drawing from you?

Emma offers a truly premium service. Each drawing is meticulously crafted with the finest artist pencils on archive-quality acid-free paper. She provides regular photo updates throughout the drawing process to give you peace of mind, and each commission comes with a unique time-lapse video of your drawing as it comes together. Emma also offers framing with extra-clear, UV protective glass, meaning your portrait can arrive ready to go straight on the wall. In addition, there is the option to have professional prints of your drawing – perfect as gifts for family and friends!

The finished portrait is beautifully gift-wrapped, carefully packaged, and posted special delivery, ensuring it arrives in pristine condition.

What’s available?

Do you offer framing?

Yes! You can have your portrait professionally framed, if you desire. Framing prices for this start from £70. A precise cost for framing will be provided with your quote.

Do I get updates throughout the drawing process?

Yes! Emma will email you progress photos of your drawing as it comes together. Your drawing will also be documented as a time-lapse video which will be available to you upon completion of the portrait.

Can I have professional prints of my portrait?

Yes! Emma can provide Giclée fine art prints in a variety of sizes. These make great gifts for family and friends.

Prices for these start from £20. 

How will I receive my portrait?

Portraits are beautifully gift-wrapped and posted to you or a recipient of your choice. Emma does not roll drawings up – they are delivered either with a frame or a mount and are carefully packaged to ensure their safe transit.

What sizes of drawing are available?

Emma draws commissions in any size ranging from 6”x4” all the way up to A0! Please note that the size of a portrait is the size of the visible paper of the drawing.

The total size of the drawing in it’s frame will be larger than the dimensions given. Emma can advise as to how large your portrait will be in its frame/mount.

What is the wait time?

Get in touch to find out if there is currently a wait time. If you have a specific deadline, Emma can let you know if it can be met. 

Any other questions?

Do you work from photos?

Yes! Emma works exclusively from photographs, and more often than not these will be photographs taken by you. Emma has created some helpful guides about how to select or take the perfect photo.

How do I pay?

Emma takes payment using a secure payment link through her website, through PayPal, or by BACS transfer.

Payment is required before any drawing begins. You will be provided with receipts for all payments.

Do you ship worldwide?

Yes! Emma ships her portraits all over the world. Please get in touch for a specific quote to post to your address. 

How long does it take to complete a portrait?

Depending on the size and nature of the portrait, they can take anywhere between a few days to four weeks to complete.

Emma’s lead times are dependent on how many other commissions she currently has lined up; she will notify you of approximate lead times before you confirm your commission.

Will my drawing appear online anywhere?

Yes! Emma loves to keep her digital portfolio up-to-date as this is a great way for her to showcase her current drawings. Of course, if you are commissioning your portrait as a gift and would like to keep it a secret, Emma is happy to hold off sharing the portrait until after you have given the gift – just let her know beforehand! If for any other reason you would not like your drawing to appear online, please let Emma know in advance.

Want to know more?

Emma is happy to help! Simply send her a message and she’ll get back to you as soon as possible.